Murali Swaminathan, Chief Technology Officer, Freshworks 
Business

Murali Swaminathan is new CTO at Freshworks

This role supports the company’s investment in talent and resources that will elevate our employee and customer experience solutions.

DT NEXT Bureau

CHENNAI: Freshworks Inc on Tuesday announced that Murali Swaminathan will join the company as its chief technology officer. As CTO, Murali will be responsible for Freshworks’ technology roadmap and strategy, leading the company’s global engineering and architecture teams.

This role supports the company’s investment in talent and resources that will elevate our employee and customer experience solutions.

Murali joins the executive management team and will report to chief executive officer and president Dennis Woodside.

With over 30 years of experience in software engineering and management, Murali brings a wealth of knowledge and a proven track record of delivering high-quality, scalable, and secure products.

Murali joins Freshworks from ServiceNow, where he served as VP of engineering, overseeing the company’s market leading IT Service Management and

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