NEW DELHI: Amazon Web Services (AWS) on Thursday denied reports of a service outage, saying its systems were working normally and that users should rely only on the company’s official health dashboard for accurate information.

Earlier in the day, many users in the US and India reported problems accessing AWS-linked services, according to outage-tracking website Downdetector.

The complaints led to speculation on social media about a possible disruption in AWS services.

Responding to the claims, AWS on X said the reports were incorrect.

“No, that’s false. AWS services are operating normally today, but an event elsewhere on the internet has prompted some inaccurate speculation on social media,” it said.

AWS added “the only resource on the internet that provides accurate data on the availability of our services is the #AWS Health Dashboard https://go.aws/4jb7PAh.”

Data from Downdetector showed reports of issues peaked around 7 am IST, with more than 4,300 users in the US flagging problems.

In India, the number of complaints was much lower, at around

No, that’s false. AWS services are operating normally today, but an event elsewhere on the internet has prompted some inaccurate speculation on social media — X post

25 to 30, but users in cities such as Bengaluru, Mumbai and New Delhi reported disruptions.

Due to the reported issues, several users in the US said they were unable to access gaming platforms, including popular titles from Epic Games, or games like Fortnite, Rocket League and ARC Raiders.