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Showing results for "#customer experience"
Freshworks appoints Shelton Rego as VP of sales to drive growth in...
Rego brings extensive experience in sales leadership, business development, and customer acquisition, and has a strong track record of building...
84 per cent Indian consumers feel AI drives better customer experience
28 Jan 2021 10:53 PM ISTAccording to software company Pegasystems, the study surveyed over 1,000 consumers in India on their views about AI as it relates to morality, ethical...
Zoom renames chat app, brings several new features
13 Sept 2022 2:30 PM ISTThe platform said it has already made significant investments in Zoom Team Chat's capabilities, and it will unveil even more enhancements later this...
92% of Indian business leaders find optimal CX immersive: Report
22 Jan 2023 8:14 PM ISTAccording to a report by technology company Zendesk, customers are also expecting more from the brands with which they do business, and the vast...