Millennials give thumbs down to tech interviews, prefer one-on-one

The survey found that a 79 per cent of the millennial (those born in the early 1980s) respondents also subscribed to this view point. As many as 58 per cent stated that an overly automated interview process would be less transparent and will not provide the essential feedback they are seeking for. 

According to the survey results, 83 per cent mentioned that technology makes the interview process more efficient, but significantly less personal. Around 89 per cent of the respondents agreed that an ideal interview process is one which employs a combination of technology and personal interactions. However, more than half of the respondents said that they have in fact gone through an interview process, where a significant part was carried out completely or aided by technology; the top three technology interventions being online interviews - Skype/ Google Hangout (40 per cent), behavioral & technical online assessments (33 per cent), followed by automated calling apps (13 per cent). As many as 94 per cent of the survey respondents believed that at least one round of the interview process needs human intervention. Paul Dupuis, MD & CEO, Randstad India said, “The findings of this survey reinforce that it is critical to strike the right balance between ‘tech’ and ‘touch’ while hiring”. 

As many as 88 per cent mentioned that they would be more inclined to join a company where the HR team engages with them personally, during the pre-joining period.

Interestingly 76 per cent of the survey respondents said that they expect almost half of the interview process in the future to be fully automated and tech-driven, without any kind of human interventions. Around 78 per cent mentioned that the availability of technology tools makes it definitely easier to find and apply for jobs today and 43 per cent also agreed that social and professional networks are the most effective channels through which one can find a job, followed by recruitment agencies and job boards.

On the sample size of around 2500 candidates, 70% were employed and 24% were job seekers. 43% of the survey respondents belonged to the age group of 27-35 years and around 27% were from the age group of 21-26 years. The survey was conducted by Randstad India, a HR firm, among 2,500 respondents, a press release from the firm said.