E-tailer launches GST Cafés to train sellers

In line with its efforts to enable its sellers be GST-compliant, these cafés, available from June 26, 2017 will be available for two weeks to train and empower sellers on the GST. 

These support centers are set up at various Service Provider and partner sites across India will help sellers address their queries on GST compliance and stay relevant. 

Under this programme, sellers will be able to walk into the café and get training and guidance from trained resources and experts for navigating their accounts and getting their queries resolved. The GST Cafés in Mumbai, New Delhi and Bengaluru will specifically have an experienced Chartered Accountant to assist sellers in updating their GSTIN on Seller Central and get GST related concerns resolved on the spot.

The cafés in other cities including Chennai, will be operated by qualified Service Provider or Account Managers who will help sellers with “how-to” queries around updating GST details in Seller Central, procedural formalities and other simpler queries. 

Gopal Pillai, Director & GM, Seller Services, said, “An in-person assistance is of utmost importance to help sellers with last-minute issues and details. Through these cafés, we aim to handhold and assist our sellers and prepare them better for the transition. We look forward to supporting our sellers in every way possible through comprehensive training, technology solutions and collaboration with subject experts. All necessary systems and process changes are being implemented rapidly to ensure that sellers are GST compliant at launch.” 

Earlier this year, the company had launched the A-Z GST Guide programme that has trained & enabled thousands of sellers on the marketplace till date to get ready for GST.