Panel to meet Twitter, IRCTC over privacy

The IRCTC, which has more than 10 crore users, of which 7.5 crore are active users, has floated a tender to hire a consultant to monetise its passenger and freight customer data with the aim to generate revenue up to Rs 1,000 crore.
Panel to meet Twitter, IRCTC over privacy

NEW DELHI: A parliamentary panel has called top officials of the Railways’ catering arm IRCTC and is likely to question them about a tender floated by it to hire a consultant to monetise its passenger and freight customer data, sources said on Wednesday.

The officials of the Indian Railway Catering and Tourism Corporation (IRCTC) will depose before the Parliamentary Standing Committee on Information Technology chaired by Congress leader Shashi Tharoor on the issue of citizens’ data security and privacy on Friday, as per the notice of the meeting issued by the Lok Sabha Secretariat.

On the same day, representatives of Twitter India will also appear before the panel on the same issue, the notice reads. The IRCTC, which has more than 10 crore users, of which 7.5 crore are active users, has floated a tender to hire a consultant to monetise its passenger and freight customer data with the aim to generate revenue up to Rs 1,000 crore. Sources in the panel said the issue will be taken up for discussion in the meeting with the IRCTC officials.

The Railways has not officially commented on the tender. However, sources said it will be withdrawn considering the fact that the government has withdrawn the Data Protection Bill from Parliament.

According to the IRCTC tender document, the data to be studied will include information captured by the transporter’s various public facing applications such as “name, age, mobile number, gender, address, e-mail ID, class of journey, payment mode, login or password” and other details.

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