Public Works Department launches Swachch Delhi app

The new mobile application, which can be downloaded from ‘Google Play Store’, will enable people to register their complaints with pictures of potholes on roads, dysfunction of street lights and parts of buildings in poor conditions. On November 16, Chief Minister Arvind Kejriwal had launched the ‘Swachh Delhi’ app enabling Delhiites to inform authorities with pictures of garbage, and announced ‘Swachh Delhi Abhiyan’ from November 22 to 30. “Soon after people register their complaint through PWD Swachch Delhi’ app, it will automatically be sent to concerned area officers who will have to fix the complaints within seven days. “If the officer fails, the complaint will automatically be forwarded to senior authorities,” said a senior government official.

Around 1260 km roads of the national capital fall under the jurisdiction. PWD has also responsibility of maintaining some government hospitals, schools and group housing societies. The official said that the best part of ‘PWD Swachch Delhi’ app is that complainants will not be required to mention their location of the spot because it will be identified through Google maps. “After fixing the complaint, concerned officers will send the pictures of repaired roads and potholes on the app so that complainant will get to know the complaint status,” the official said.