City opens up, but many still depend on delivery apps for groceries
Even with the city opening up once again with strict safety measures in place, many locals have taken to avoiding grocery stores, preferring instead to order using a food delivery app. According to consumers and delivery boys, the move helps the residents stay indoors and stay safe during the lockdown.
Delivery executives working across the city report that there is a spike in the use of delivery apps to purchase groceries. “More people are ordering groceries than food these days. Most of our rides have shifted from restaurants to grocery stores or vegetable shops. The numbers even out only during the weekends,” said Lakshmi, a delivery executive.
Locals share that the move is an effort to avoid any unnecessary contact in grocery stores and public spaces. “There are two streets near my house that are sealed after COVID-19 positive cases were reported there. I don’t feel safe stepping out, so I order in through either food delivery apps or grocery delivering apps. I am able to get all of my food needs, as well as other household needs, through the apps,” said a resident of Thiruvanmiyur.
However, some users do share unavailability of certain items on delivery apps, ranging from food essentials to vegetables, and even personal hygiene products. Delivery partners say that many order from distant shops, resulting in long travel distances.