Delhi discoms’ e-payments rise up to 90 per cent

New Delhi

The Tata Power Delhi Distribution Limited (TPDDL), serving around 7 mn consumers in north and northwest Delhi, received over 90 pc of its bill payments through digital modes during the lockdown. Earlier, only 65 per cent of its consumers used digital modes of payment, said a spokesperson of the company.

The BSES discoms– BRPL and BYPL – are also receiving 90 per cent of payments of electricity bills through digital modes and only about 10 per cent through cheques and demand drafts, said a spokesperson of the company.

Before the Covid-19 pandemic and the lockdown, around 72 per cent consumers used to pay online and around 22 per cent though cheques and drafts, he said. “We at Tata Power-DDL have been working over the years to revamp the process of bill payments and contribute towards Digital India. We have now reached a number where more than 90 pc of our bill payments is received via digital modes,” said Ganesh Srinivasan, CEO, TPDDL.