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Infosys asked to solve taxpayers’ tech-related issues

Putting the onus of GST portal performance solely on Infosys, the government on Friday asked the IT service provider to ensure systems related grievances of taxpayers are resolved immediately.

Infosys asked to solve taxpayers’ tech-related issues

New Delhi

“The grievances of taxpayers are utmost priority and onus of its resolving lies on the Infosys,” Infosys was told by the government during a meeting here.

Infosys presented the status on business statistics, trend of filing returns, preparedness of the system vis-a-vis the facilities required to be launched and measures taken to address GST Portal’s capacity and to resolve difficulties being faced by taxpayers. Finance Minister Nirmala Sitharaman also joined the high-level meeting and discussed the status of GST portal to address grievances of taxpayers.

The senior officers discussed various measures for streamlining the GST return filing process, enhancing revenue and focused compliance management.

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