Chennai Metro Rail's WhatsApp ticketing service hit by temporary glitch
Passengers are advised to use other online platforms to avail tickets for travelling in Metro trains
Author : Online Desk
Update:2025-03-08 10:10 IST
CHENNAI: Chennai Metro Rail Limited (CMRL) has notified that its WhatsApp ticketing bot is temporarily unavailable due to a technical glitch.
Passengers are advised to use other online platforms to avail tickets for travelling in Metro trains.
Chennai Metro Rail has become a significant solution for commuters, helping them reach their destinations on time without any inconvenience.
In February, an average of 3 lakh passengers travelled in Metro trains on daily basis.
Other options like Metro travel card, mobile QR code ticketing - single, return, group tickets and QR trip passes, Paytm, PhonePe and NCMC Card can be used and claim a 20 per cent discount.