Majority gig workers content with work; lack of insurance, PF a concern: Report

About 77 percent of gig workers also said they would recommend their work to others seeking job opportunities

Update: 2024-03-20 14:45 GMT

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NEW DELHI: About 84 percent of gig workers are satisfied with the nature of their work, but some also raised concerns about the lack of social benefits like insurance and Provident Fund (PF), according to a report on Wednesday.

The report by market research company Ipsos is based on a survey of 3,668 gig workers, across platforms such as Swiggy, Zomato, Uber, Ola, InDrive, Rapido, Amazon, Flipkart, Zepto, BigBasket, and Dunzo, from six metro cities, namely Delhi, Mumbai, Chennai, Bengaluru, Kolkata and Hyderabad.

High earning potential (29 percent), flexibility of schedule (27 percent) and place (89 percent), and desire for independence (24 percent), stand out as the top motivators for gig workers to join the sector.

Flexibility (31 percent) across platforms, being their boss (29 percent), and finding a better work-life balance (25 percent) were other key aspects of the gig economy.

On the other hand, the survey revealed that 29 percent of gig workers highlighted the lack of social security benefits as a challenge.

Further, the survey revealed that in the absence of gig work, only 30 percent would prefer traditional work/look for a full-time job as an alternative to meet their financial goals.

About 77 percent of gig workers also said they would recommend their work to others seeking job opportunities.

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