Barring a few hiccups, the helplines launched by the State government for public to highlight various grievances have been benefiting the common man and also addressing a wide range of queries.
The Amma call centre number, 1100, is another helpline for general grievance. Their petitions are submitted to government officials is tracked and solutions are obtained. “The call centre holds the record of disposing more than 96% petitions in 2018,” an official said. The exclusive helpline for women, 181, was inaugurated recently. Child line, 1098, is another active helpline functioning to solve cases related to kids in danger. More on P6