Rail travellers complaining about hygiene can expect some improvement soon. The trains might be cleaner than usual for at least a fortnight from September 16, thanks to a special cleanliness drive to be undertaken till October 2.
“Particular attention is required on coach toilets and issues linked with foul smell,” read the order, copy of which is available with DT Next. The check list issued by the Railway Board has also insisted on the zones ensuring training to onboard housekeeping staff (OBHS) for emergency attention to bio-toilets on trains. The zones have also been advised to analyse “Coach Mitra” data to improve cleanliness related onboard service, response time and passenger satisfaction. The board seems to have heeded a perennial complaint of travellers, train taps running dry during the journey. Zonal general managers, who have been asked to discuss and monitor action taken and activities of division through video conferencing, were instructed to have availability of water in trains and watering points, proper upkeep and functioning of all coach watering points and effecting utilisation of quick watering systems high on their agenda.