Domestic air passenger traffic saw a rebound in May as it increased by 2.96 pc after a slump in April, as per data released by aviation regulator DGCA. In April, domestic air passenger traffic had dropped by 4.5 pc over the same period last year.
IndiGo maintained its lead position with 49 pc share of the domestic passenger market in May, the data showed. SpiceJet’s market share increased from 13.1 pc in April to 14.8 pc in May, giving it the number two spot, as per the data. The market share of Air India, GoAir, AirAsia and Vistara were 13.5 pc, 11.1 pc, 6.3 pc and 4.7 pc, respectively, in May this year.
“During May 2019, a total of 746 passenger related complaints had been received by the scheduled domestic airlines. Number of complaints per 10,000 passengers carried for the month of May 2019 has been around 0.61,” the DGCA said. Air India topped the list of passenger grievances with 1.7 complaints per 10,000 passengers in the month of May, while SpiceJet was on number two position with 0.6 complaints per 10,000 passengers, as per the DGCA data.